This service is provided by Resguarda, an independent company.
Your report is anonymous, confidential and secure.
To track your report click on the “Follow-up” button, you must have the code assigned and delivered at the time of making it.
By logging in, you can provide more details of the reported case , as well as attach evidence.
Once this information is included, it will be viewed by Aeromexico Reception Committee, which can use it to guide the investigation and to give you an answer.